Privacy Policy
Last updated: March 2, 2026
PedroM Plumbing Service and Solutions ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or contact us for plumbing services.
1. Information We Collect
We may collect information you provide directly when you complete forms, request service, request a quote, call us, or email us.
This may include your name, phone number, email address, service address, and details about the plumbing issue or service requested. We may also collect standard technical information such as IP address, browser type, pages visited, and time spent on the site.
- Contact and communication information
- Service address and job details
- Basic website usage information
2. How We Use Your Information
We use collected information to respond to requests, schedule and perform services, send confirmations and reminders, process payments, improve our website, and comply with legal obligations.
- Respond to requests and questions
- Schedule and complete services
- Send confirmations and follow-ups
- Issue invoices and process payments
- Improve the website and user experience
3. SMS Privacy and Consent
If you choose to check our optional, unchecked SMS consent box, we may send transactional, non-marketing text messages related to your plumbing service request. These messages may include appointment confirmations, reminders, rescheduling, and booking coordination.
SMS consent is not a condition of purchase or service. You can opt out at any time by replying STOP, and you can get help at any time by replying HELP.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Your Information
We do not sell or rent your personal information. We do not share, disclose, or provide mobile phone numbers or SMS consent data to third parties, affiliates, or partners for marketing or promotional purposes.
We may share limited information only when necessary to operate our business, support customer service, help with scheduling, or comply with legal requirements. Any permitted sharing excludes text messaging opt-in data and consent for marketing use.
- With service providers who help us operate the website, support customer service, or assist with business operations
- When required by legal or regulatory authorities
- In connection with a sale, merger, or business transfer, subject to applicable law
- To protect our rights, property, or safety
5. Cookies and Tracking Tools
Our website may use cookies and similar technologies to improve your experience, analyze traffic, and understand how visitors interact with our pages. You may disable cookies in your browser, though some features may not function properly.
6. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards to help protect your information from unauthorized access, loss, or alteration. However, no Internet-based method is fully secure.
We retain information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.
7. Your Rights and Choices
You may request access to, correction of, or deletion of your personal information, subject to legal obligations and retention requirements. You may also opt out of promotional communications by contacting us directly.
8. Children and Third-Party Links
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with a new effective date. Continued use of the site after those changes means you accept the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: